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- "You did everything when you said you would, and you did it when you said you would and you did it beautifully with professionalism and great skill....It is rare these days to find a company that actually what they say they are going to do."
- Mark & Sara Patten...January, 2006
- "Every step along the way, someone was always there to answer our questions... You have an amazing staff and network, and we highly recommend any other potential customers to choose Custom Pools for their installation. In fact, I can't see why anyone would choose another company in the Miami area.
- Steve & Atchana Capellini...December, 2004
- "Many friends and relations warned us about the nightmares encountered during pool construction, but I must say that we experienced none. The Custom Pools team made our project a seamless endeavor, from the original sales visit to the final inspection."
- Conrad & Dalia Gonzalez...November, 2004
- "One of our friends, however, that is having a pool installed as we "speak" is not having the same joyful experience as we did [when you built our pool]. As you've probably guessed, they decided not to take our advise and use a company of their own choosing. After hearing of all of their problems and holding back an "I told you to use Custom Pools," we realize how professional you are and really look out for your customers."
- John & Cindy Hart...January, 2004
- "Every subcontractor was respectful, courteous and responsive to our needs."
- The Valiente's...July, 2003
- "We cannot thank you enough for providing us with with a smooth and stress-free pool building experience. ...We could always count on having our phone calls returned and our many questions answered. ...We had a wonderful, stress-free pool building experience without any surprises."
- Mr. & Mrs. Wayne Williamson...February, 2003
- "...We felt very comfortable that you and your team would see us through completion. We are very satisfied with the end product and very much appreciate the quality of people that you employ."
- Mr. Carlos J. Arrizurieta, Director Citigroup...February, 2003
- "Despite three weeks of heavy rain in June, you managed to build my pool in only eight weeks. I was truly impressed by your commitment to customer satisfaction. Our family is forever grateful to Custom Pools for a quality job done on time and on budget. " Mr. Scott Mendelson...September, 2002
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- "It has been our absolute pleasure dealing with Custom Pools. Anytime Julie said something was going to get done.... it did! Your entire organization puts to rest all the nightmares that everyone else had who did not use Custom Pools"
- Ms. Ana L. Wilbanks...August, 2002
- "The professionalism and dedication shown from our initial meeting to the completion of the project is commended. Irv never pressured us into anything, gave sound advice, cleared doubts and always suggested alternatives that would lower the construction cost instead of raising it. Irv's knowledge is remarkable. We're still searching for a pool question that he doesn't know the answer to. We would recommend you to anyone looking for a company who is professional, reputable and dedicated to customer satisfaction.
- Darcy & Vivian Dudley...March, 2002
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- "I especially want to thank John for being patient and always happy to answer my questions and to listen to my concerns. My family and I are very happy with the construction and quality of our new pool."
- Ms. Maribel Castillo...August, 2001
- "Re: FABULOUS JOB!
- We appreciate your diligence in coming by all the time and answering all of our questions. There are many stories out there about people having problems with contractors and it was a relief to deal with a reputable and honest one."
- The Simons Family (Mr. Barry Simons,P.A.)...January, 2001
- "Your entire personnel was very knowledgeable of their duties and responsibilities, and the entire job from digging to filling was spotless. It will be my pleasure to recommend your company as "the best in town".
- Luis & Paula Rubio...June, 2000
- "We were immediately impressed with [John Pieklo's] knowledge and genuine concern. John told us the pool installation should take between 6-8 weeks. Knowing the nature of the construction trade we prepared ourselves for about 10 weeks. The entire project only took 6 weeks, which included an approximate 7-10 day delay due to circumstances beyond both party's control."
- Gil & Sheryl Riley...May, 2000
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"I would like to point out that the way the sub-contractors respected the privacy of my family and my home. I am highly satisfied with the quality of your work and commitment to service. I would like to especially thank Miss Julie Collado whom more than once went out of her way to assure that every detail was finished as scheduled."
- Ignacio Javier Fernandez...April, 2000
- " I was very satisfied with your workmanship and the time with which it took to complete."
- Mr. Tom Dant...March, 2000 (email)
- "Joe and I commend you for handling every detail professionally and timely. The contract price held true and nothing was ever mentioned about additional costs, etc."
- Ms. Rebecca Pascarella... September, 1999
- "Whenever we called, you were very responsive to our questions. We are so pleased with the quality and timeliness of your work..."
- Mr. Henry S. DeMayo, President of Brokerage Insurance Group...November, 1998
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- "We were impressed with your professionalism, promptness and attention..."
- Mr. Geraldo e Adriana P. Soares de Sa, Int'l Le-Dri Corp...May, 1995
- "Diane and I were surprised how smoothly the construction process went. Thank you for the wonderful and superb job your company accomplished installing our pool."
- Mr. Jeff Taub, Solutions on Software, Inc...November, 1993
- "Thank God I chose Custom Pools!!!!...A few days away from completion CAME HURRICANE ANDREW........I called Custom Pools, only a few days after the hurricane...to my amazement the whole crew was there ready to work even tho their homes were badly damaged in the hurricane, now that tells me that your company is second to none....It's not often that you find a company with your caliber."
- Mr. & Mrs. Rahman Alli...May, 1993
- "I must admit that I was pleasantly surprised to find that there are still individuals and companies that take pride in their workmanship and provide real value to the consumer. I am a perfectionist and appreciate quality workmanship. I wanted you to know that I am extremely satisfied with the results."
- Mr. John S. Zdanowicz, Ph.D., Director of Center for Banking, FIU...February, 1991
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- "I was so impressed with the speed in which it was built, the courtesy of all the workmen and the quality of the work."
- Ms. Jo Dunn...April, 1990
- "I think it commendable in today's time that companies such as yours go out of their way to help a past customer to whom they owe no allegiance. Your very effort in doing this is a statement of the fine reputation which your company bears."
- Mr. Gerald J. Biondo, Attorney for Murai Wald Biondo Moreno & Mendoza...July, 1990
- "The attention to detail and professionalism displayed by your staff and subcontractors...prove that we made the right choice."
- Mr. Thomas W. Smith...July, 1990
- "This professionalism has resulted in Custom Pools becoming our largest volume swimming pool dealer in the South Florida market, and the dealer with having the record of the fewest number of customer complaints, both during and after pool construction."
- Mr. Craig Gilbertson, Finance Manager, Manufacturers Hanover...March, 1988
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